Quick, think of the most digital-friendly government in the world?
If Estonia's didn't immediately pop into your head, then listen up. The tiny European nation was the first country to permit online voting more than a decade ago, and it has consistently led the way in digital signatures and online transactions.
But Estonia didn't become a global leader of e-governance because the country is some sort of "digital Narnia," says Andres Kütt, the architect and adviser of the Estonian Information Security Authority. The country's tech transformation was born out of necessity, he says.
"When we started out, we had nothing," Kütt said. "Estonia had no technical infrastructure, no legal basis. We still had to build our regulations, and everything was in flux."
Still, some government ingenuity, combined with "Nordic cynicism" and a very practically minded population, resulted in a wave of technological innovation, he said. For example, every Estonian is given a personal identification code, which they can use for everything from getting into bank records to accessing government services.
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