Kirasara
I live and work in different regions, OMG, Networks are more than
trouble some bu Vodacom in the main problem around than Tgo and
Airtel. khe internet huku ni mashati
On 06/02/2014, Kilasara Fratern <kilasara.fratern@gmail.com> wrote:
> Noted with thanks, but there is an urgent to further improve your network
> availability particularly in the Regions, outside Dar es Salaam. Recently,
> I happen to be in some of the regions outside Dar, generally, there is a
> lot to be done on network availability not only for Vodacom, but for all
> mobile service providers.
>
> Regards.
>
> Fratern Kilasara.
>
>
> On Wed, Feb 5, 2014 at 7:39 PM, Abdalah Hamis <hamisznz@gmail.com> wrote:
>
>> We sincerely apologize for not being able to provide services to our
>> esteemed customers and the public in general on the morning of February
>> 5, 2014. This was due to cuts on our primary fibre cable on Morogoro Road
>> and two more on our secondary fibre at Mlalakuwa (just before the bridge)
>> and Mayfair Plaza on Mwai Kibaki Street.
>>
>> The damage to our fibre cables caused a network outage because our two
>> data
>> centres - one in Oysterbay and the other in Mbezi Juu - which are
>> supposed to support each other in the event of one of them failing,
>> were both affected.
>>
>> As a result of this, customers were unable to make voice calls, use the
>> internet and do money transfers. We understand the inconvenience that
>> this outage caused them and would like to once again apologize and thank
>> them for their patience, loyalty and support while we worked to restore
>> our
>> services.
>>
>> Our engineers were able to fix the damage on Mwai Kibaki Road that was
>> caused by the ongoing road construction. The damage to the Mlalakuwa
>> cable took a while to fix because it had melted following a fire that had
>> been lit to burn garbage that had been dumped on our fibre cable which
>> passes through the area.
>>
>> I would like to assure our esteemed customers that we at Vodacom remain
>> committed to continue providing them with world-class services.
>>
>> Thank you for your support, patience and understanding.
>>
>> Rene Meza
>> Managing Director
>>
>> --
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>
>
>
> --
>
> *-----------------------Fratern Kilasara,*
> P. O. Box - (Home): 62810; or (Office): 65300
>
> *Dar es Salaam - Tanzania.*Telephone (Office): +255 (0)22 2700021/4 Ext No.
> 239; Fax: +255 (0)22 2775591
> Mobile (Personal): +255 (0)715 40 41 53 or +255 (0)754 40 41 53
> Emails: kilasara.fratern@gmail.com or kilasara.fratern@yahoo.com
>
> --
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--
kamala J Lutatinisibwa
--
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