Makwega,
Pole yaliyokupata. Nimefurahia kusoma habari yako ambayo inavutia kusoma kutokana na vikolombwezo vya lugha. Kama riwaya fulani vile!
Kweli bure ghali sana!
On Sunday, 22 December 2013, 18:17, Lemburis Kivuyo <lembu.kivuyo@gmail.com> wrote:
Wee kwanini unarudia kosa?
On 22/12/2013, Suleiman Serera <sellyserera@gmail.com> wrote:
> Pole sana kaka. Vya bure kweli gharama!
> On Dec 22, 2013 8:19 PM, "adeladius makwega" <makwadeladius@googlemail.com>
> wrote:
>
>> Braza, Airtel Money Majanga!
>> Hakatwi mtu hapa, Mungu atusamehe sana. Naangalia katika kibindo
>> changu nagundua kuna laki mbili na ushehe na kwa kuwa nilikuwa na
>> safari ya kuelekea Moshi natafuta njia iliyo salama ya kuhifadhi fedha
>> hizo.
>> Kama ilivyo desturi ya binadamu kuvutiwa na maigizo yanayoshamiri
>> katika vyombo vya habari na pia unyonge wa binadamu kuitikia mbiu za
>> migambo zinazolia kila mara, basi nilichukua kiasi hicho cha fedha na
>> kuziweka katika akaunti yangu ya Airtel Money aka Zain zamani,
>> kichwani nikiwa na tumaini kuwa fedha hizo nitaweza kuzitumia kama
>> nilivyopanga pale nitakapo taka fanya hivyo.
>> Nilianza safari yangu kama kawaida kwanza nilifika Dar es Salaam
>> salama salimini na kukamlisha lile lililonipeleka huko kisha kuelekea
>> Moshi, Kilimanjaro. Shekhe!nikiwa Moshi baada ya majuma mawili,
>> naangalia mfuko wangu naona hauna kitu, nimechacha ile mbaya
>> naukumbuka wimbo wa O.S.S maladhi yote ugua lakini kuchacha usiombee.
>> Ahmadi kibindoni! baada ya kitambo kidogo nikakumbuka kibindoni kwangu
>> nina fedha nimeweka .
>> Nikajongea jirani na kibanda cha Airtel Money nikifuata kwa umakini
>> kabisa taratibu za kutoa fedha bila ya kukosea maana taratibu zao
>> zinahitaji mtu ambaye akuogopa umande akiwa mdogo huku shule na kama
>> hukusoma lo umeumia mara naambiwa umekosea Pin! nikajaribu kila njia
>> nimekosea lo salahe! Namuuliza wakala hapa vipi? ananiambia hawa jamaa
>> wa Aitel Money braza majanga! wanasumbua sana mara nyingi tatizo hilo
>> linatokea , pole.
>> "Jana kaja mama hivyo hivyo , labda nenda pale jirani utakuta kagorofa
>> kadogo kuna ofisi yao , lakini sidhani kama watakusaidia, watakwambia
>> pini hainzi na 1 mara 2 mara namba zinazofanani hazifuatani ilimradi
>> pesa yako ikae muda mrefu kwao." Ananidokeza kijana ambaye ni wakala
>> wa kutoa fedha huku akiendelea kuwahudumia wateja mjini Moshi ambapo
>> anatoa huduma ya uwakala wa pesa kwa kampuni zaidi ya moja.
>> Nateremka kidogo mjini Moshi nakutana na msikiti na upande wa pili
>> pana gorofa dogo napanda ngazi zilizozooofu sana kwa woga wa kuanguka
>> nashikilia mbao za pembeni nafika ofisi ya Airtel Kilimanjaro naeleza
>> shida yangu kwa kijana mwembamba. Kwanza anaomba kitambulisho changu
>> kisha anasema utapigiwa simu ."Unajua hapa Moshi tupo sisi ofisi kuu
>> ipo Arusha kwa hiyo utapigiwa simu." anasema kwa upole
>> Anayesubiri lazima awe na matumaini kwa kile anachokingoja ilikuwa
>> jumamosi hiyo nikasubiri sikupata jawabu huku nikipiga simu ya huduma
>> kwa wateja, ahadi tele na majibu yasiyo na ukweli yalitolewa. Nafsini
>> nikisema jambo gani limenisababisha niweke pesa zangu kwenye simu
>> yangu ya Airtel.
>> Jumamosi , kimya, jumapili nayo kimya Jumatatu kimya! Mateso na
>> maumizu ya Airtel Money hayo. Nikawapigia simu jamaa zangu wakanitumia
>> pesa kupitia line yangu ya mtandao wa Tigo na kupata pesa angalau
>> zilinifikisha Dar es Salaam siku ya pili nikafika makao Makuu ya
>> Airtel niweze kutatuliwa tatizo langu.
>> Hapo awali nikiwa Moshi, nakutana na kijana mmoja ambaye ni miongoni
>> mwa wanafunzi wangu namuelezea tatizo lililonikuta nayeye ananiambia
>> kuwa Airtel Money wana matatizo ni vizuri kutumia mitandao mingine
>> vinginevyo utaaibika mwalimu.
>> Asubuhi yake ya tarehe 3 Disemba mwaka huu nafika makao makuu nakutana
>> na mama mrefu mwenye mwili uliojengeka mwenye majibu ya haraka
>> yanayokatisha tamaaa Naelezea tatizo langu lakini msaada nakosa kabisa
>> , narudi mapokezi nakuomba kumuona Afisa Uhusiano au Legal Officer wao
>> nikiwa hapo kwa saa moja nzima bila jibu bila kujari safri yangu ndefu
>> kutoka Kilimanajro mpaka Dar es Salaam kufuatilia pesa yangu.
>> Gafla, anakuja kijana mwingine akivalia fulani nyekundu yenye
>> maandishi meupe akisema mzee una shida gani nikamuelekeza kwa muda
>> akakiomba kitambulisho changu na kunitatulia tatizo langu mara baada
>> ya kupokea mikwara ya mama mrefu ambaye alijitambulisha kuwa yeye
>> ndiye meneja, aha ha ha ha Meneja wa Mikwara Airtel wa eneo hilo, lo !
>> laki mbili zinanitoa jasho .
>> Nilitoa fedha zangu kwenye akaunti yangu zote na kesho yake kurudi
>> kwangu na pesa zangu mfukoni nikiwa nimeingia hasara ya madeni na
>> gharama za usafiri kutoka Moshi hadi Dar
>> Mkaidi hafaidi mpaka siku ya Idd majuma matatu baadaye nachukua fedha
>> kutoka katika akaunti yangu ya Tigo kwa wakala anaweka katika Airtel
>> money laki tano na ushehe. Duu ile kuweka kiasi hicho cha fedha longo
>> longo zile zile mara umekosea pin , mara utafungiwa baada ya kujaribu
>> mara sita mara akaunti yako imefungiwa.
>> Leo hii ni siku ya tatu na niliyetaka kumtumia fedha bila ya kukatwa
>> nimemuweka njia panda hajapata fedha, uaminifu juu yake umepungua na
>> bado hakuna jibu la msaada nililopewa na kampuni hii ya simu. Huku
>> wakiwa na idara ya huduma kwa wateja ambayo binafsi mimi ninasema hii
>> ni huduma ya usumbufu kwa wateja.
>> Je, sasa niianze safari ya kuelekea Dar na kwa pesa zipi? Ama kweli
>> bure gharama. Kumbe mbiu zote za mgambo hazina ukweli.
>> Wasalaaam ndugu yenu Adeladius Makwega
>> +255688905109
>>
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>
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--
______________________________________________
Real Change for Real Development,
Lemburis Kivuyo
+255654650100 - Website: www. <http://www.infocomcenter.com/>kivuyo.com,
Unlimited Webhosting at TZS. 10,000/-/Month - www.webstar5.net
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